I Don’t Know Why They Even Bother To
I don’t know why they even bother to send a router for wifi service. All they do is take your money with connections so crappy you would do better to have a hotspot on your phone. They are liars. Thanks for sending me overpriced imaginary wifi, you bunch of unscrupulous parasites.
Date of experience:September 08, 2022
Read 2 more reviews about T-Mobile
The Worst Operator Ever Tarifs Are Too
the worst operator ever tarifs are too expensive without any reason, their costumer service is tragical: you must always pay attention cause they dont tell you if you didnt pay them money worst operator in the world, i ll never come back to them, terrible expierence
Date of experience:September 01, 2022
Tmobile Email Protection Scam
I had an email account tied to my sons account at one time where he was the primary. He cancelled my phone line and I got my own account and used my same email. For over 2 years I have been unable to get to my own account because it automatically is tied to his phone, not even my old one. I have tried to get this resolved and they keep saying only he can change this, for his own protection. I was not told this would be an issue when I signed up for my own account. I found out today, because of this he can get into my account, which I NEVER authorized he could do because of this email issue. I can no longer get to his account because verifying codes get sent to his phone, To get to my account they suggest maybe setting up a new email account. That doesn’t resolve an unauthorized person getting to my account. They are protecting his rights and not mine to have sole access to my email account. Legal team needs to be made aware. I was not told until today he has access to my primary account and I do not.
Date of experience:September 07, 2022
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When Can I Expect My Area To Be Eligible
T-Mobile Home Internet eligibility is determined at the household level. Household eligibility is based off network capacity, which is expanding all the time, but can also change as more customers join T-Mobile Home Internet. Once Home Internet Lite customers become eligible for our unlimited Home Internet service, they can upgrade their service at no extra cost.
How Does This Work
t-mobile.com/ooma, you will follow the link to Ooma.com. At Ooma, you will automatically have the Ooma Telo Air added to your cart. You will need to enter all of your personal details and payment information. Once your order is placed, you will receive a shipping confirmation and billing begins once you receive and activate your Ooma Telo Air device. Your Ooma Telo Air device will include a set-up guide to assist in your device set-up process on Oomas Premier plan for a cost of $9.99 per month . If you cancel Ooma Premier service before 18 months , return device to Ooma within 60 days or pay $129.99.
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After 18 Months Will My Cost Of Monthly Service Increase At Any Point What Do I Need To Keep For 18 Months
As part of the promotion with Ooma, you must keep Ooma Premier service active for 18 months. After 18 months, your Telo Air device becomes yours and you do not have to return the device if you cancel. Your monthly cost for Ooma service will not change. Ooma’s current cost of their Premier service is $9.99. Ooma would notify any users of changes to their costs.
How Fast Is T
T-Mobile 5G Home Internet customers will experience between 33-182 Mbps. Not too shabby. While speeds can vary depending on location, signal strength and availability, time of day, and other factors, we think T-Mobile 5G Home Internet has plenty of speed for all your streaming needs.
And things are getting faster. As T-Mobile expands their network, they should be able to support faster speeds for more users. One of the exciting things about 5G Home Internet is that the 5G standard could allow for speeds north of 1,000 Mbps in other words, as fast or even faster than the speediest options currently available from fiber and cable providers.
While some of the best 5G Home Internet options boast speeds that are slightly faster than T-Mobile 5G Home Internet, it’s still quick enough for most customers. Cord-cutters looking to stream Netflix or other streaming services will have plenty of speed with T-Mobile 5G Home Internet to keep them streaming seamlessly.
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I Have Had Tmoble For Over 5 Years
I have had tmoble for over 5 years, used to be decent phone option, decent service at a decent price, every since 5g came around all my phone does is buffer, I have the option on my note 20 ultra to run 2g 3g 3g lte or 5g, the only problem is that they all don’t work. And when calling tmoble for help….well turn off ur phone then turn it back on, thats all they got for help….As soon as I get my phones paid off I plan unlocking the phones on my plan and going to a different carrier, hope this helps people from having a headache like I have had since 5g came out. Stay blessed and have. A great day…
Date of experience:September 07, 2022
Why 5g Home Internet Matters
Reliable, high-speed internet access is front-and-center on the minds of consumers and regulators alike. The COVID-19 pandemic has suddenly turned millions of homes into offices, complete with videoconferencing, file-sharing, meetings and more.
Unfortunately, the United States has long suffered a digital divide, a major disparity between the internet access available in urban areas, versus what is available in sparsely populated rural regions.
A couple of years ago, just before the pandemic, my wife and I bought a house in the country, away from the conveniences of urban life. While not being able to get a pizza delivered is unfortunate, the complete lack of any high-speed internet or TV service was a major issue.
We initially tried several services that buy up unused cellular data and resell them as home internet solutions. We used both Blazing Hog and UnlimitedToGo, but both services were expensive and it was virtually impossible to watch streaming TV, since the data packages both services provided seemed to throttle video.
When T-Mobile began offering their 5G Home Internet solution, we jumped at the opportunity.
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Who Is Home Internet Lite For
Were launching T-Mobile Home Internet Lite because we know there is demand for a better option especially for those in rural and underserved areas where Satellite and DSL are the only options. People are fed up with their internet providers and T-Mobile Home Internet Lite is our solution for those who are currently not yet able to sign up for the unlimited Home Internet plan.
Was A Sprint Customer And Had No Issues
was a sprint customer and had no issues for years . The trouble started this summer with low to no signal at home. Online customer service is a joke they try and say its the phone then after you do all the things they want you to do to it they admit its a service issue. still nothing is done about it.
Date of experience:September 03, 2022
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Interested In 5g Home Internet
5G internet has some key differences compared to cable internet. Check out our 5G Home Internet Guide to learn more about the newest internet technology.
But at the same time, youll be paying far more for Cox and Spectrums faster speeds. For example, Spectrums 300 Mbps plan costs the same as T-Mobiles 5G plan, but after one year, Spectrum ends its first-year discount, and your bill will go up to $74.99 per month. By comparison, T-Mobiles biggest advantage over cable ISPs is its flat-rate pricing.
Youll pay the same price every year on T-Mobile, and if your address gets fast speeds, T-Mobiles value gets even better. If your home gets around 150 Mbps for $30 monthly on T-Mobile, thats a far better deal than paying $70.00 for similar speeds on providers like Spectrum or Cox.
How Is 5g Home Internet Eligibility Determined
T-Mobile Home Internet eligibility is determined at the household level. Household eligibility is based off network capacity, which is expanding all the time, but can also change as more customers join T-Mobile Home Internet. For homes that arent yet eligible for our unlimited Home Internet service, well offer Home Internet Lite, plans with a data bucket that starts at $50/month with AutoPay for 100GB. Once Home Internet Lite customers become eligible for our unlimited Home Internet service, they can upgrade their service at no extra cost.
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Can I Transfer My 5g Internet To Another House
Yes, customers are required to call T-Mobile prior to moving to confirm that their new address is eligible for service. If T-Mobile
On The Plus Side No Hidden Fees
One of the significant wins for T-Mobile Home Internet is its straightforwardness. There’s no pesky small print. ISPs are notorious for their hidden fees and trap pricing that tries to lure you in with enticing promo prices but then sticks you with a larger bill after those terms expire. That’s not the case here.
T-Mobile Home Internet features no data caps, so you don’t have to fear data overage fees. There’s no equipment fee for the Gateway device, so you don’t have to figure out an additional monthly cost to tack on to your regular bill. It also requires no annual service contracts, so you don’t have any early termination fees looming over your head. These are all appealing aspects of this service and make it very enticing to try T-Mobile Home Internet if it’s available in your area.
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If I Move Can I Take My Wifi Gateway With Me
Yes, customers are required to call T-Mobile prior to moving to confirm that their Wifi Gateway will work at their new address. If T-Mobile Home Internet service is available at the new address, you can use it as soon as you move in. If a customer moves without notifying T-Mobile, they may not be eligible for service. Please call 1-844-275-9310 to set up a change of address.
Why Am I Paying More For Less Data With Home Internet Lite
Customers have told us over and over that they want an alternative to their internet provider. So, in some areas, where were still building out our network and cant yet support unlimited data, customers will be offered a plan with a data bucket, starting at 100GB for $50/month with AutoPay. The pricing structure for these plans will help us balance our network performance and ensure quality or service for all of our customers. Home Internet Lite is offered in areas where we dont have enough network capacity to offer our unlimited Home Internet service and because of that, data is more expensive. Pricing for these plans is in-line with our hot spot rate plans and is often far less than what customers are currently getting from comparable Satellite or DSL plans.
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Final Thoughts: Should You Switch To T
Whether you live in a rural area without standard internet options or youre looking to save on your monthly bill by switching to a fixed wireless service, T-Mobile 5G Home Internet may be a great fit for you.
To get started,see whats available at your address. Then, begin comparing prices and download speeds among those plans.
If youre thinking about trying out T-Mobile 5G Home internet, ask yourself the following questions:
- Is T-Mobile 5G Home Internet available in your area?
- Can you get by with slower data speeds?
- Have you compared plan prices available in your area?
If you can answer yes to each of these questions, T-Mobile 5G Home Internet may be worth considering. Keep in mind that a fixed wireless service like this will offer slower data speeds on average than standard internet plans, but if its the best/only deal available at your address it could be the perfect plan.
If you do have access to T-Mobile 5G Home Internet but you arent quite sure about it yet, know that you cantry it out for 15 days with a money-back guarantee. To do this, sign up for the service and simply cancel within 15 days of activation. Once you cancel the service and return the gateway device, youll receive your money back according to T-Mobile. You can check out the full details on T-Mobiles website.
Have you ever used T-Mobile 5G Home Internet? Tell us about your experience in the Clark.com Community!
Will I Be Notified If I Hit My Data Limit If So How Will I Be Notified Once I Hit My Data Limit
Home Internet Lite customers will receive notifications to their Home Internet gateway at 80%, 95% and 100% of data usage. A second notification will be sent via email, if an email is on file. Additionally, T-Mobile Home Internet and Voice customers will also receive an SMS message to their phone line, informing them of their data usage.
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G Internet Service After I Move
Customers are required to call T-Mobile prior to moving to confirm that their new address is eligible for service. If T-Mobile Home Internet is available at the new address, you can use it as soon as you move in. If a customer moves without notifying T-Mobile, they may not be eligible for service. Please call 1-844-275-9310 to set up a change of address.
What Is Included In The Home Internet Lite Plans
Home Internet Lite customers get many of the same great benefits as our T-Mobile Home Internet customers including no price hikes, no hidden fees, no annual contracts and simple setup in under 15 minutes.
Plus, Home Internet Lite utilizes the same Home Internet Gateway and connects to the massive T-Mobile 5G network. And, when a Home Internet Lite customer becomes eligible for our unlimited Home Internet plan, they can upgrade to unlimited. That is what we call a win-win.
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Ping And Vpns: Some Concerns
If you need low, consistent pings, this service is not for you.
With the Google and Cloudflare domain name servers, every day I sent some pings that took over 100ms. Pings to 8.8.8.8 were generally around the 30ms range pings to 1.1.1.1 varied more. Pings to the nearest Ookla server were between 10 and 20ms.
The chart below shows my pings to 1.1.1.1 and 8.8.8.8 over a six-week period. You can see that most pings were below 30ms, but there were a number of pings specifically to 1.1.1.1 in the 120180ms range.
The 2030ms pings are what I expect from a network that combines 5G and 4G. This is as good as you’re going to get with this technology. My connection stood up to hours of Zoom and Google Meet video calling each day without noticeable lag or problems. However, if you rely on sub-10ms pings for gaming or high-frequency trading, no system with a 4G wireless element will be sufficient you’ll need something more like my Verizon Fios connection. Future 5G networks should be able to get down to 35ms ping times using standalone 5G and network slicing, but those technologies aren’t available to the public yet.
Other Lte Internet Providers
If T-Mobile isnt available in your area yet, you may still be able to reap the benefits of LTE home internet through another provider, such as Verizon, UbiFi, Ladybug Wireless, or Wahoo. A few of these LTE home internet services are portable, which means you can take it with you in a truck or RV for internet on the go. Otherslike T-Mobileonly work in a fixed location .
The chart below compares T-Mobile Home Internet with other LTE home internet services.
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Contracts And Additional Fees
T-Mobile advertises a flat rate of $50 per month with no annual contracts, data caps or hidden fees.
Based on the information provided on T-Mobiles website, you can rest assured that an annual contract isnt required. Instead, youll simply pay for your home internet service each month. You have the option to cancel at any time without early termination fees.
When it comes to other hidden fees and taxes, I read through T-Mobiles Home Internet FAQ page for more information. Heres what I found:
Most T-Mobile Home Internet customers are on tax-inclusive voice plans or have Home Internet as the only lines on their account. This means that regulatory fees are included in the price of Home Internet. Customers on a tax-exclusive voice plan will pay regulatory fees on top of the $50 after autopay rate.
In addition to including taxes and fees for qualified accounts, you wont have to worry about equipment rental fees with T-Mobile 5G Home Internet. Youll get a 5G Gateway device that combines the capabilities of a router and modem to use at no extra cost youll just have to return it when you cancel your service.
You can install the Gateway device yourself for free, which means you wont have to pay any setup fees or installation charges. According to T-Mobiles website, the process is easy and takes as little as 15 minutes.