Network Gear & Smart Home Devices
Leave all network gear and smart home devices Unmanaged. Any interference with Home Base may cause unexpected issues with these utilities and services. So, make sure that mesh Wi-Fi extenders and network fabric, as well as Internet of Things devices like smart appliances, are never assigned to a Profile.
- Solid light: Home Base is on and paired with your device
- Solid off: Home Base is not on
- Slow blinking light: Home Base is powered on, but not paired to your device
- Quick blinking light: Home Base either is resetting, has a low battery, or has other internal errors
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Access The Admin Page Using Wi
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Are There Data Caps With T
No. T-Mobile Home Internet features unlimited data. Customers will not have any potential data overage fees or charges hanging over their heads. That said, T-Mobile Home Internet customers could find their service slowed in cases where the company prioritizes its mobile users over its fixed wireless customers.
Master Reset From Settings Menu

A master reset restores the original factory settings and may delete your personal data. It does not delete data stored on the SIM card.
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Behind Mesh Wifi Network Technology
Mesh WiFi works by using two or more devices or nodes to create a secure and strong wifi network.
These nodes are important in efficiently delivering WiFi, as each node serves as a daisy chain for other nodes in the system. Even nodes that are furthest from the router can still deliver a strong signal. Nodes communicate with one another in order to determine the fastest band for your devices, and to reroute traffic in the event that one node fails with its self-healing technology.
Keep Streaming With The Leader In 5g
Stream Paramount+ virtually anywhere with unlimited data on Americas largest and fastest 5G network.
During congestion, heavy data users and customers choosing lower-prioritized plans may notice lower speeds than other customers see plan for details. 5G: Capable device required coverage not available in some areas. Some uses may require certain plan or feature see plan for details. Fastest: Based on average, overall combined 5G speeds according to Opensignal Awards USA: 5G User Experience Report October 2021, from independent analysis of mobile measurements recorded during the period June 14- September 11, 2021 © 2021 Opensignal Limited. See full terms
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Apparently Im Not Alone With The All Pdn Ip Connection Failure
Why hasnt anyone from T-Mobile replied? Im having the same issue and havent found any reliable fixes from internet searches. Tannerqmartin
Not surprisingly, other users say that they encountered much of the same commentary from T-Mobile customer service. Many never had service restored, even after having a replacement 5G Gateway sent to their homes. Heres asample of the responses from theT-Mobile forums andReddit:
I am having this All PDN IP Connection Failure error code as well. I have called T-Mobiles support for 5 days in a row and no one can tell me what it means. eshoemake
I started TMHI service a couple weeks ago. Im 0.6 miles from a T-Mo tower. The signal has been strong. 5G, 3 bars, decent Mbps. Lost connection 2/18/22. T-Mo tech said it was a tower issue. coyote
I got T-Mobile home internet just over 2 weeks ago. Had blazing speeds, everything was working flawlessly. Then a week ago I lost all connection and kept getting the PDN IP Connection Failure on my Nokia trashcan. Multiple calls/hours on the phone, multiple factory resets, etc, didnt fix the issue. Ive been sent 3 different Nokia trashcans in the past 6 days since Tech Support didnt know the cause. All 3 do the same thing. I have not had internet for over a week now. Satcaster
Why hasnt anyone from T-Mobile replied? Im having the same issue and havent found any reliable fixes from internet searches. Tannerqmartin
Hulu + Live Tv Isnt Supported Right Now
Tucked away in Home Internets fine print is a statement that its not compatible with some live TV streaming services. T-Mobile clarified this for us, saying that while YouTube TV and Netflix will work, Hulus live TV service doesnt work right now due to a technical requirement. The company says its working with Hulu to resolve the problem. If Hulu is your main source for live TV, then its a good idea to wait until thats squared away.
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About Familymode Home Base
- Home Base allows you to manage every connected device on your wireless network at home.
- Home Base works by pairing directly with your router and inspecting all the data that comes through your home network.
- The FamilyMode app is needed to control all connected devices.
- Has the ability to control laptops, smart TVs, game consoles and anything else connected to your wireless network.
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Get $100 Back When You Switch To T
Limited-time offer subject to change. Register code within 30 days of activating qualifying new Home Internet or Small Business Internet line. If you have cancelled Home Internet lines in past 90 days, you may need to reactivate them first. $50 via virtual prepaid Mastercard, which you can use online or in-store via accepted mobile payment apps no cash access & expires in 6 months. The Virtual Prepaid Mastercard is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. This card may be used everywhere Debit Mastercard is accepted. Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated in the Prepaid Card Agreement. This promotion is not associated, sponsored, or endorsed by Mastercard or Sunrise Banks N.A. Allow 8 weeks from fulfilment of offer requirements. Lines must be active and in good standing when card is issued. Max 1/account. May not be combined with some offers or discounts.
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Set And Manage A Schedule
The Manage Schedule option allows you to set a schedule for when your devices are able to connect to the network.
Flaws But Not Dealbreakers

Eeros quest for simplicity removes some basic niceties . Eero offers a pricier package that adds four additional Ethernet ports on the satellites for about $50.
Eero also charges between $100 and $120 per year for its Eero Plus subscription, which isnecessary to access parental controls and anti-malware protectionservices that Asuss ZenWiFi systems include for free. Eero Plus has a 30-day free trial period, and new subscribers will need to sign up with a credit card number on Eeros website, or use the in-app purchase function on Apples App Store or Google Play for an auto-renewing subscription. Existing Eero Secure customers, who currently pay $30 per year for the basic plan, will be automatically upgraded to Eero Plus in November 2022 for half-price.
If you opt out of the Eero Plus subscription, the options for anti-malware, network use reports , ad blocking, internet backup, and parental controls will be unavailable on the app, but the Eero network will continue to provide stable Wi-Fi connectivity. You can also administer the Eero network remotely from your phone if you dont subscribe to Eero Plus.
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Look At All The Savings
For starters, the monthly service price of $50 per month is a lot lower than other ISPs up to several hundred dollars cheaper annually, in fact. So right off the bat, youre saving money by switching. Then throw in the free 5G Wi-Fi Gateway system thats included with your plan at no extra cost, and youll keep even more cash in your wallet. Youre welcome.
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First Impressions And Setup
After removing the 5G gateway from the box, I was struck by its size. It measures 8.5 inches tall and is silver in color. Its shaped like a cylinder, reminding me of the first-generation Amazon Echo. On the back of the device, youll find a power port, a power button, a reset button, a USB-C port , a phone jack and two Ethernet ports. Unfortunately, compared to modern wireless routers, T-Mobiles 5G gateway is lacking in port selection. So you may want to pick up one of the best network switches weve tested.
Youll find a small, circular touch display on the top of the device. You can swipe across the screen to see your current signal strength, messages from T-Mobile, the number of connected devices, and battery status. Yes, the 5G gateway has an integrated battery, and it will continue to function if the power plug is pulled .
At first, I was concerned about the signal strength, as I had the gateway situated on top of a bookshelf next to my cable modem, which isnt near a window . I then stuck it near a window in my office and was greeted with the same three bars. I next took the 5G gateway downstairs on the opposite side of the house and placed it near a window. I still obtained three bars. At that point, I decided to just put it in the original location near the cable modem and proceed with the setup. After the initial setup, signal strength has hovered between three bars and four bars.
Why I Decided To Drop Spectrum Internet
Ive been a long-time Spectrum Internet customer, even when it was previously known as Time Warner Cable. But having Spectrum internet isnt by choice it has long been the only option I have living in rural Garner, NC, situated just southeast of Raleigh. While AT& T Fiber and Google Fiber are available within 20 miles of my address, neither services my neighborhood. Given the regional internet monopolies around the country, Spectrum is still my only choice for high-speed cable/fiber internet.
But why did I decide to give Spectrum the boot? I was sick of having to jump through hoops yearly to keep my current service at a reasonable price. Ive been paying $69.99 for 400/20 internet, but every year Spectrum jacks the rate to $84.99. Then I have to call their customer service line and waste 45 mins of my day to get them to reduce the rate back to $69.99. Sure, its a once-a-year thing, but Ive been looking for an out.
A friend, who also just so happens to be stuck with Spectrum, asked me about other ISP options when it dawned on me that T-Mobile offers Home Internet at $50/month. I asked her to see if her address was eligible for service, and it was. She decided to take T-Mobile up on their two-week free trial offer and signed up for service.
At that moment, I asked myself: Could I also potentially ditch spectrum and go with a 5G wireless service as my primary link for home internet?
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% Savings & Our Price Lock Guarantee
With 3 lines on Essentials, Magenta, or MAX. Savings with T-Mobile 3rd line free via mo. bill credits vs. comparable available plans plan features and taxes & fees may vary. Qualifying new account & credit req’d. Price Lock guarantees new accounts with qualifying service can keep their regular monthly rate plan price for current unlimited talk, text, and data on our network excludes taxes/fees, limited-time promotions, per-use charges, third-party services, and network management practices.
How Fast Is Google Fiber
Google Fiber offers two speeds: 1 Gbps and 2 Gbps. Actual speeds may vary depending on where you live. Both options offer unlimited data and symmetrical download and upload speeds.
More Information
- Google Fiber is the 9th largest fiber-optic provider in the United States.
- Google Fiber offers service in 9 states.
- Google Fiber offers fiber internet access.
- Google Fiber offers service in 406 zip codes nationwide.
Services offered by Google Fiber
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How Soon Until I Am Eligible For The Unlimited Home Internet Plan
T-Mobile Home Internet eligibility is determined at the household level. Household eligibility is based off network capacity, which is expanding all the time, but can also change as more customers join T-Mobile Home Internet. Once Home Internet Lite customers become eligible for our unlimited service, they can upgrade their service at no extra cost.
Get Live Tv From Philo For Just $15/mo

For 12 months. Thats a savings of $10/month on Philo TV. Enjoy 60+ live and on-demand channels, plus unlimited DVR. Stream on up to 3 devices at the same time.
only to T-Mobile wireless or Home Internet customers who are residents of the 50 U.S., 18+ . Eligible Customers receive a 7-day free trial of Philo and $10 off/month for 12 months or then current monthly subscription price thereafter. Limit Offer per Customer, one-time use only. Offer/discount is non-transferable, may not be resold or redeemed for cash, and may not be combined with other offers, discounts, or promotions . Discount ends if T-Mobile account is terminated Philo subscription automatically reverts to the current full subscription price. IMPORTANT NOTICE: Valid payment information and subscription required to redeem Offer. If you do not cancel during the applicable trial period , you will be charged the applicable monthly amount plus taxes on a recurring basis after the trials end. Go to your Philo account page to cancel. Cancellation takes effect on the next monthly billing date . Redemption of this Offer constitutes acceptance of these Terms and all applicable Terms and Conditions, see philo.com/terms/#philo-promotions for more details. T-Mobile reserves the right to modify this Offer at any time. Philo reserves the right to modify or cancel this Offer at any time. Void where taxed, prohibited, or restricted.
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Account & Line Permissions
These permissions are for digital access only, if youre talking with one of our experts over the phone or at a store, use the Billing Responsible Party & authorized users page for details. Log in with your T-Mobile ID to manage your online settings.
These settings apply to Business accounts with SSN, Home Internet with a wireless line, and T-Mobile Money.
- Digital account manager for all lines on the account.
- Sets permissions for other lines on the account.
- This profile permission is designated during the registration process.
Do Mesh Networks Reduce Speeds
Since mesh networks use many nodes to send information the data may have to do several wireless hops to reach the router. As mentioned earlier, every hop cuts the speed just a little. Most of the time its small enough not to make a difference. They use AI to help that helps lessen speed loss when sending data. Most people who have mesh networks experience steady signal speeds throughout their home.
When transferring data, mesh WiFi systems use dual-band or tri-band technology. Like WiFi extenders, dual-band devices use two GHz frequency bands one talks with the router and the other with the wireless devices. Tri-band devices reduce blocking and improve WiFi speeds by using one 2.4GHz band and two 5GHz bands. In other words, tri-band devices have double the bandwidth on the 5GHz band, which results in better speed and less congestion.
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